CVE-2018-20800
MEDIUM6.5EPSS 0.23%Published: 3/13/2019Modified: 4/28/2026
Also known as:DEBIAN-CVE-2018-20800
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Affected packages (1)
- Debian/otrs2from 0, < 6.0.14-1
CVSS scores
| Source | Version | Severity | Vector |
|---|---|---|---|
| osv | CVSS 3.1 | MEDIUM6.5 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N |